The paper "Personal Understanding and Interpersonal Communication" is a great example of a report on social science. People found in any co-existence are bound to interact with one another. During this co-existence, they are also bound to communicate in one way or the other. In this instance, therefore, communication is taken to mean “ the transfer of information from one end to the other through a certain medium” (Ewing et al, 2010). Since communication must involve two parties at the least, it, therefore, becomes ‘ interpersonal’ as is demonstrated by Burgoon and colleagues (2011).
Research has additionally illustrated that all forms of communication are interpersonal as most of them involve the exchange of information between people. Moreover, some form of action must be involved on the part of the receiver as observed by Beck (1999). From these grounds, therefore, the simplest communication model is found to compose of a source of the information, the channels through which the message is transmitted, and the receiver of the message (DeVito, 2009). In most cases the source has to know the response of the receiver, hence creating the need for a feedback mechanism.
This interaction also causes the source to act as the receiver. In the context of organizational management as well as our daily operations, it is reported that communication plays a very fundamental role (Beck, 1999). Additionally, Donna (2011) observes that common social problems that afflict people emanate from their failure to undertake effective interpersonal communication. As indicated by Burgoon (2011), many interventions that have been proposed to solve our common ‘ social ills’ are all dependent on effective interpersonal communication. It is for this reason that the present essay embarks on identifying and describing a problem that I personally experienced when communicating with difficult people during my induction in one particular organization.
Additionally, the essay attempts to analyze the said problem using relevant interpersonal communications theories, concepts, and perspectives. The essay also offers some practical recommendations that could be adopted to resolve the problem. THE PROBLEM Several years back, I worked for a production organization heading the Training and Development department. Being a young management trainee heading a department that was dominated by experienced and seasoned workers was somewhat nerve-racking.
This did not cow me because I knew the basis of succeeding in life was only through developing positive relationships with people (Cynthia, 2010). In fact, our success, fulfillment, and happiness are all dependent on our ability to relate effectively. Based on this premise, I decided to strive in developing a winning team in my department. I had some early training back in school about how important teamwork is in registering success. Working in the same office or being paid by the same organization alone does not make a team but only the unity of purpose of the members (Kikoski, 1999).
The staff in my department totally lacked shared goals and seemed to be extremely divided. From the outset, I decided to develop a winning team and leave a legacy in the department. My efforts started paying off except for a long-standing animosity between two members of staff that threatened to tear the department down the middle.