Developing Expertise in the Workplace – Report Example

Download full paperFile format: .doc, available for editing

The paper "Developing Expertise in the Workplace" is a perfect example of a report on human resources. In the field of flower production, all the workers are expected to use their knowledge, skill, ability, personal characteristics, and credentials needed for effective performance in their field of work. The Company’ s main intention is to be the best flower producing company in the market. The sweet Scent Flower Company has a total workforce of sixty-one people in total that fulfills diverse roles. They include; the administration which consists of the Managing Director, Directors, Managers, Assistant Managers, Secretaries and Clerks, and the field workers who include the drivers, security personnel, Farm technicians, and other laborers who offer manpower on the fields.

In the management sector, we have 7 skilled personnel who are; Managing Director, one Director who follows him in the ranking, one marketing manager who is expected to search for markets where the end products are to be sold, a General manager whose role is to ensure the companies principles towards performance are well followed sometimes they have to discipline employees for their failure to properly carry out their job responsibilities.

For instance, workers may be punished for refusing to carry out the tasks that they believe is not part of their jobs. If the responsibilities and limits of authority of a job are delineated in a job analysis, this information may be used to help resolve such problems and their assistants who help their seniors’ to supervise their work. What is Expertise? Expertise consists of those characteristics, skills, and knowledge of a person (expert) or of a system, which distinguishes experts from less experienced people.

An expertise performance seems to be the way in which experts are able to rapidly retrieve compound configurations of information from long-term memory. It is perhaps this central concern with meaning and how it attaches to situations that provides an important link between the individual and social approaches to the development of expertise (Dreyfus and Dreyfus 2005). The general rules that an expert should know about how to solve any problem of any type. For instance, a marketing expert should be acquainted with a general strategy for a new product introduction, and a service technician is expected to distinguish the strategies for broken down machinery.

References

Gonczi, A. (2001), ‘Advances in Educational thinking and their implications for professional Education.’

Brown, J. (1995), ‘The People are the Company’. Retrieved 30/06/03 from Fast Company,

Issue 1.

Billet, S. 2001, Learning in the workplace; strategies for effective practice. Crow’s Nest.London.

Boud D & Garrick J. (1999) ‘Guided Learning at Work’, in Understanding Learning at Work, Routledge, London and New York.

Field, L. (2000), ‘Organizational learning: Basic concepts’, in G. Foley (ed.), Understanding Adult Education and Training, (2nd edition). Allen & Unwin, Sydney.

Roche (2001), A. National Centre for Education & Training on Addiction

(NCETA): Flinders University. Adelaide.

Wesley, P.W. (2001), ‘Communities of Practice: Expanding professional roles to promote reflection and shared inquiry’.

CEWT, August (2001), Developing Educational Expertise: La Trobe University, Melbourne.

Download full paperFile format: .doc, available for editing
Contact Us