Mangement Information System: Horse Gallop Company Case - Essay Example

There are several departments in the company dealing with the various logistics required in real estate.  The contractors deal with the building of houses, while the maintenance department ensures that the commercial units are well maintained and operational. The trading and mortgage department deal with payment of the houses and general financial matters, while the general services department deals with serving the customer's needs.

I am the general manager of the Horse and Gallops Company. My role in the company is to ensure that the requirements of every customer are met by the various departments. It is, therefore, my job to link the various departments and ensure that the houses or commercial units are finished in time and as promised. There have been several complaints from customers that these departments are not linked and one has to jump from office to office to solve their problems. When it comes to payment there is also a disconnect as one has to pay cash to the various departments. This problem is especially common when a customer wants more than one partition.

As general manager, I linked up with the IT department to develop an information system linking all these departments. This would ease payment for the customers and in case of any problems the contact between the departments means that the problem will be solved quickly. The connection between the departments also eases my job as a general manager since there is communication between the various departments.