The paper "Listening Theory: Importance of Listening Skills" is an outstanding example of an essay on journalism and communication. Nurses facilitate therapeutic and successful communication as well as contact with their patients through listening, questioning, summarizing, setting inductions, and closure, and through reflection (Berry, 2007). The skills used by nurses enable them to gather information, facilitate the expression of patients, in reassuring the patients, harnessing views, opinions, and attitudes of patients (Bolton, 2006). This essay evaluates and discusses listening as an aspect of communication. Passive and active kinds of listening are analyzed and thereafter recommendations and suggestions constructed for future practice.
Significant theories usually reinforce listening skills. Analysis of Listening Skills in InterviewsDefinition and Importance of Listening Skills Listening is a significant skill in interpersonal communication. It is defined as an activity involving receiving, deciphering, then perceiving a message in order to respond appropriately (DeVito, 2006). Therefore, it is an active process where information is received, understood, and a response made to it. In nursing, listening invokes interest and it entails listening attentively to a patient and not just perceiving the message without reacting to it.
The skill of listening is important in assisting patients and nurse to learn about certain things touching on them. Listening skills are important in enabling individuals to share with others information, thoughts, or feelings. This could be through music or stories being said by other people (O'toole, 2008). Listening helps us to comprehend and read about the other person's opinions. In the process, diversity is appreciated and in the process, positive work relationships are generated (Amos, Mary, Jie & Charlotte, 2005). In the process, an understanding of how to help others is generated from positive working relationships. Stages of Listening Stage 1: Hearing This is the first process stage of listening whereby the verbal and non-verbal messages sent by the speaker are received.
The listener also pays attention to what is omitted in speech. Receiving entails perceiving the facial expressions, gestures, as well as tonal variations (Nelson-Jones, 2006). Stage 2: Understanding Here, the listener seeks to comprehend what the speaker is saying by extracting the meaning from the message. The listener can seek clarifications if they fail to understand the message (Nelson-Jones, 2006). Stage 3: Remembering The message passed across has to be remembered.
The major segments of the ideas in the message should be stored in the memory of the listener. The capacity of short-term memory holds only a small segment of information whereas the Long-term memory holds a bigger amount of information. Remembering information can be enhanced through categorizing it into major segments or central issues then repeating the message being communicated.