The paper “Employees’ Performance and Motivation in Apple" is an inspiring example of an essay on human resources. Apple has been known for motivating its employees and making them adhere to organizational objectives. It has an organizational culture that allows employees to take risks and acquire satisfaction through achieving their goals assigned to them along with personal aspirations. It instigates a job attitude that provokes employees to think outside. It is important to note that this culture is an outcome of its leaders’ philosophy. Taking an example of Steve Jobs’ work, sophistication, simplicity, and innovation have been the gist of Apple’s products and the same is reflected in its organizational culture and respective job attitudes as well.
Job Satisfaction: Employee Benefits & Workplace Diversity
Job satisfaction is greatly related to organizational culture and the relationship between personal objectives and goals set out through roles assigned by the management. As stated earlier, Apple allows its employees to thrive on risks and unbeatable standards. Therefore, employees at Apple feel fulfilled as they are making a difference in the form of an exceptional product line. Celebrating diversity has been the gist of its organizational culture which allows employees and leadership to celebrate differences instead of presuming it as a mean of discrimination. Its adherence to diversity is not only reflected in an equal employment policy but also in its product portfolio (Macbook, iPhone, iPod, Apple App stores, iTunes, Safari, etc) and a huge chain of suppliers and retailers (Grossman, 2005; Apple, 2012a). This idea is further to strengthen through rich biological demography of the workforce and their intellectual abilities.
Furthermore, the provision of monetary and non-monetary benefits also adds to job satisfaction. Benefits like suitable market competitive remuneration along with standard benefits i.e. insurance, provident fund, investment plans, health, life, and disability coverage, etc. and unusual benefits like flexible spending accounts, accommodation for disabled, employee commuter programs and employee stock purchase program coupled with competitive working environment plays a key role in employee satisfaction (Apple, 2012b).
In addition to diversity and smart compensation packages, Apple plays suitable attention to its work arrangements with the employees. Its culture instigates self-leadership and individuality which allows the employee to be independent and accountable at the same time. Apple has introduced a unique concept of ‘Work Hard Play Hard’ philosophy in its workforce. The idea is to have fun and relaxation at the workplace in order to have maximum devotion to organizational objectives while staying energetic, motivated and rejuvenated. Other than on-site conventional jobs, it also allows suitable flexible work arrangements from home jobs as well. Although the policies and supervisory techniques governing this working mechanism vary accordingly this kind of arrangement allows employees to operate from comfortable proximity with maximum efficiency.
An important aspect of employee motivation is the expectation of leadership. Every incumbent is provided with an inspirational note which makes the employees well-versed with the company’s ideology. This philosophy is reflected in the outside world at every step i.e. from mere application through a web portal to the actual screening process. Even on its online job portal, Apple has stated, “Amaze yourself, Amaze the world” (Apple, 2012b). The statement is self-explanatory and illustrates how Apple wants its employees to be inspired continuously and deliver excellence. Furthermore, it pushes its employees to work for simplicity in design and efficiency with effectiveness in operation in the form of new ideas, innovation, and creativity. Therefore, instead of traditional modes of employee appraisals, effective job performance and personal excellence are perceived as the criteria for performance management.
Employees’ Moods & Emotions
Apple has developed a medium to affect its employees’ moods and emotions through its organizational culture and leadership. Where innovation is the gist of Apple’s product and its philosophy, this has become an integral part of a working environment that affects employees’ personal feelings in turn. Due to the commitment to the development of products having excellence, energy, motivation, and individuality are well-reflected at Apple’s workplace. Furthermore, its leaders also exhibit a similar kind of zest and fervor. Steve Jobs is an ideal example of this notion. He, himself as a leader of the company has spent years doing experiments, questioning himself, taking inputs from others and pushing himself to do what others could not do or even think of. Resultant is a set of an impeccable product line. This revolutionary figure acts as an example for employees at Apple and also for the outside world (Tobak, 2010).
Organizational Behavior: Employees’ Motivation & Performance
Apple has a rather non-hierarchical structure driven by autonomy and creativity. Although it follows suitable corporate standards like formal dress code it appreciates and thrives on digression from the standards when it comes to performance (Organizational Culture and Performance, p.48). The overall organizational behavior at Apple is performance-driven. Where employees are pushed to provide excellence in delivery, they are well-compensated with the help of smartly designed remuneration package, non-monetary benefits, and suitable working arrangements. Opportunity to exhibit innovation in the form of benchmarking product line and smart compensation is Apple’s secret to motivate its employees (Wilson, 2010).