Reasons and Benefits of Information Technology Tools Used by Telecom Engineers in a Telecom Industries – Coursework Example

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The paper “ Reasons and Benefits of Information Technology Tools Used by Telecom Engineers in a Telecom Industries”   is an apposite version of coursework on information technology. Information technology (IT) is defined as the hardware and software employed in storing, retrieving, and manipulating information. It entails the management of information in a compact manner by the use of software and hardware. It also employs various operating systems and servers. A more recent definition of information technology views it as being hardware and software used in the management of the database, administration of systems, and people using them.

According to UNESCO, information technology is a scientific, engineering and technological oriented discipline which entails the study of methods which are effective in the organization of labor that is used to process, store and compute information; organize interact with individuals and facilities used for manufacturing facilities. According to the International Foundation for Information technology, IT can be defined in three ways. First, IT entails hardware and software involved in the processing of data, knowledge, and information. Second is the study of science which employs hardware and software process and manage data, knowledge, and information.

Finally, IT refers to an enterprise within a business that uses technology to process and manage data, knowledge, and information. Overview of telecom engineeringTelecom engineering is one of the main branches of electronic engineering. Telecom engineers design and oversees telecommunication facilities and equipment installation. Telecom engineering is a very diverse discipline that entails civil, electronics, electrical and structural engineering in addition to having some bits of project management and accounting. Telecom engineers ensure that their clients have access to high-speed data and telephone services.

The telecom engineers are charged with the responsibility of designing telecom network infrastructure using various transport media and equipment such as fiber, copper, coaxial cable, and radio. The engineers employ accounting principles to keep records of the firms’ facilities and equipment. They are also involved in overseeing and budgeting projects in addition to acting as bookkeepers. There are several specializations in the field of telecom engineers. Some of these specialties include telecom equipment engineers, central office engineers, and outside plant engineers. Telecom equipment engineer is responsible for designing equipment such as multiplexers, switches, routers, and other equipment that are designed for the purpose of being used in the telecommunication network infrastructure.

Central office engineers on the other hand designs and oversees telecommunication equipment implementation in a central office. Outside plant engineer is also referred to as field engineers responsible for the distribution of plants to the destination point. Types of knowledge requiring information technology supportInformation technology in managementManagement requires IT resources in order to enable firms to manage their resources based on their needs and priorities. Resources to manage may include things such as software, hardware, networks, data, and data center facilities.

The management also requires IT to manage the human resources of a firm. In addition, IT is essential in carrying out other management functions such as staffing, budgeting, controlling, and organizing. Information technology is also essential in implementing change management, software design, tech support, and network planning in a firm. Information technology is also spearheading the efforts of firms to manage their knowledge capabilities. It enables firms to store and disseminate knowledge. It is also being employed to facilitate integration and sharing of knowledge within firms.

IT provides two approaches that can be utilized in knowledge management. The first one is codification which entails codifying and storing knowledge bases in an explicit and structured form. Under this approach, IT ensures that people share knowledge via common storage which ensures that knowledge can be reused. Electronic knowledge repositories are examples of IT tools that use the codification approach to manage knowledge. The second approach is personalization in which knowledge sharing via direct personal communication. In this approach, knowledge is usually tacit and unstructured.

Information technology under this approach enables people to locate one another and communicate. Video conferencing tools and knowledge expert directories are examples of IT tools used in the personalization approach of knowledge management.


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