The paper "Should an Effective Manager Rely on Emotions and Feelings in Decision Making and Communication with Subordinates? " is a good example of a case study on management. Decision making is quite essential in daily life for it affects the course of actions individuals opt to take. The decision making is considered to be somehow out of our control despite the notion people hold that decisions they make are within their control. This perspective is deemed to hold given that decision making is deemed biased based on personal preferences, psychological bias, and comfort zone bias.
This paper represents decision making regarding Jessica Cuthbert who had of late been appointed amongst directors at Garrick Gentleman’ s Club. Notably, of late fellow directors have complained poor behavior of Jessica given his “ harsh” approach towards fellow subordinates and micro-managing tendency which have gone soul with employees. Notably, the first impression as the general manager of the club as to how to handle Jessica and the members is as detailed; find the background information regarding both parties to the found basis for decision making (Montague, 2006).
Typically, been the general manager tends to be amongst executive managers at the firm. This implies little know-how regarding Jessica and her approach on things as well incapability to understand how members relate and perceived Jessica mode of governance. Therefore, the first impression as to how to handle Jessica and the members would imply seeking to understand the background information. This ensures availing of facts that enable a better understanding of both parties to the found basis for making an informed decision. Eventually, the general manager personality type is reflective of the first impression as follows; been reliant on knowledge and experience prior to decision making (Klein, 2017).
Basically, the first impression as for how to handle Jessica and the members are dependent on finding background information regarding the parties of concern. My personality dictates for experience and knowledge prior to decision making or deciding on the course of action to take. Therefore, the personality dictates capability to extract as much information regarding the subjects as possible to ensure availability of background information to ensure informed guidance necessary in handling the case.
This aligns with personality type which dictates first impression approach on what to look for first. Typically, regarding the manner in which general manager personality relate to Jessica, there is a distinct line demarcating the two. For, the general manager personality is based on experience and rule of reasoning. Hence, he will tend to acquire background information first, interact with both parties prior to funding decisions. This is very unlike of Jessica whose personality is based on emotion and feelings in preference to logical thinking and reasoning. Therefore, Jessica is evident to belong to typology to relies on feeling in preference to thinking (Montague, 2006).
For, the lady despite 20 years of experience working along with male counterparts at the club has her model of approach change drastically. The drastic change leading to her poor behavior was attributed to her feeling that her male counterparts are downplaying her due to her gender. Indisputably, the phenomenon tends to bring about call for decision making that tends to fall outside the comfort zone. This entails the decision the general manager happened to make that made him feel outside his comfort zone; having to direct Jessica to contain her feeling and act duly per powers manifested in her.
The decision made the general manager feel outsider his comfort zone given that he had to direct Jessica, a director to control her feelings and emotions when approaching male counterparts to ensure enhanced collaboration (Klein, 2017). Basically, directing someone to control emotions and feeling is a quite uncomfortable move given that it can be viewed as intruding into someone’ s personal life. Notably, the general manager emotional reaction to Jessica reply to his inquiry entails; empathy.
Typically, with a critical evaluation of Jessica scenario, the director seems to be agitated by the fact that she is female. Therefore, she holds the feeling that her counterparts are downplaying her capability given her gender. Therefore, to counter this perceived notion, she tends to micro-manage and practice direct manipulation on her subordinates which they down no gone down well with them. Hence, having knowledge of the case background information, tend to be empathic to her despite somehow rude reply given that emotions have got a better part of her. Nevertheless, the gender seems to influence the general manager initial reaction to Jessica response regarding the recitation of member’ s comments (Sanz de Acedo Lizá rraga et al.
2007). For, the men perceived to be superior to women hence perceived as better managers. This perspective drives in the notion that somehow Jessica troubles are a result of her tendency trying to outsmart men despite the fact that she is a female. Typically, been male gender, the general manager had to contain his emotions despite the irritation triggered by the negative reply from Jessica.
For, if the general manager would have been a female then an amicable solution would be a thing out of hand.