Developing a Strategy to Reduce False Alarms Served by Hampshire Fire and Rescue Service – Case Study Example

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The paper "Developing a Strategy to Reduce False Alarms Served by Hampshire Fire and Rescue Service" is an excellent example of a case study on management. The mandate for this project is to establish a strategy that can be used by Hampshire Fire and Rescue Service to reduce false alarms caused by automatic fire detection equipment. False fire alarm calls divert firefighters away from their primary role of preventing fires and attending to real emergencies. In addition, they cost enormous amounts of money via disruption to work and business continuity. The cost of false fire alarms in the UK is approximately £ 1 billion annually (Ray & David, 2009).

Frequent false alarms may also cause complacence and hence people may not respond correctly to a warning in the event of a real fire. Given the effect of the false fire alarm in our FRS and noting that such alarms caused by automatic fire detection equipment can be controlled, the Chief Officer of Hampshire FRS appointed me as a project manager to develop a project proposal for reducing false fire alarms caused by automatic fire detection equipment. This was the final draft of the PID and once approved by the board will mark the point of initiation. Initiation Once the PID has been approved, this will mark the start of the initiation process. Implementation The implementation process will begin when the actions planned in the PID are initiated Handover This will involve handing back the reports and documents developed from the project.

Some of these will be handed to the mainstream management team of the firm during the project course. Such reports may include the number of properties with genuine fire alarms and those with substandard fire alarm systems.

Other reports emanating from the evaluation process will be handed over at the end of the project. The Project Initiation Document Aim This project aims to develop a strategy by the end of April 2011 to reduce the level of false alarms caused by automatic fire detection equipment well below one a year for every 50 detectors within communities served by Hampshire FRS. Objective To ensure that all automatic fire alarms provided to residents of Hampshire are from companies certified under the approved scheme by the end of April 2011 To ensure that residents in Hampshire know how to use and maintain fire alarms systems properly To ensure that fire detection and fire alarms systems of our customers are designed, installed and maintained to the highest possible standard by the end of April 2011 To ensure that persons employed by residents to design and install new fire detection systems or to maintain an existing system are competent, that is, they have the necessary training, experience, knowledge, and abilities to do the work by the end of April 2011. Benefits By reducing the level of false alarms the service will be able to reduce the waste of resources that result from false alarms.

This will also help in the prevention of the complacency of building users caused by repeatedly generated false alarms. The service will also be able to safely deploy its emergency intervention resources on the basis of risk. This will also reduce the number of false alarms that are passed to the Hampshire service control staff. This will in addition help in the improvement of the fire safety management of the protected premises and reduce the impact of false alarms on business and commerce.

Thus the adoption of the strategy that will be developed in this project will reduce false alarms hence saving the customers of Hampshire FRs and the service itself money, reduce wasted efforts, and save lives. If the project is successful, the firm will be able to save approximately £ 2,000 for every false fire alarm that it could have attended to. Such savings will be subsequently be diverted in the improvement of services provided to the residents of Hampshire.


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