Ergonomic Analysis of Airport Baggage Service Department – Capstone Project Example

Download full paperFile format: .doc, available for editing

The paper "Ergonomic Analysis of Airport Baggage Service Department"  is a  remarkable example of a capstone project on social science. Ergonomic is simply defined as the science or overall processes involved in the strategic fitting of jobs and tasks to humans (Ford, 2014). As a science, it encompasses knowledge regarding physical limitations and disabilities in relation to human characteristics and behavior relevant and necessary for certain task operations. In practice, it involves the matching of tasks to the workers and products to the users with the aim of maximizing work efficiency, health safety, and work comfortability for increased productivity while minimizing physical pressures that may cause Musculoskeletal Disorders (MSDs) (Dul et al, 2012).

Various employment policies require employers’ concern and control of the safety precautions of the employee in order to create conducive and comfortable work environments. This requires a sufficient assessment of the health risks and implications of the work environment and related operations to the employee. Ergonomic design is the strategic use of ergonomic knowledge in the designing of workplaces to meet the required standards of safety for the workers (Barrett, 2015).

Achieving this entails controlling the work tasks, tools, and equipment including the work environments in making them safe for the workers. An effective ergonomic program identifies, analyzes, and controls potential MSD hazards in a workplace (Stanton, Young & Harvey, 2014). In industrial operations, most accidents have always been associated with human and technical errors, with subsequent relations to compromises in work safety precautionary criteria or ignorance. Therefore, the role of ergonomics in facilitating the reduction of health and safety risks cannot be undermined. The 1970 Occupational Safety and Health Act requires employers to make work environments hazard-free and ensure the assurance of employee safety (Dul et al, 2012).

To achieve this, risk assessment is tantamount since it dictates the risk control strategies and measures (Martin, Legg & Brown, 2013). This paper seeks to provide an ergonomic analysis by identifying ergonomic hazards in the Airports’ Baggage Service Department – at the Baggage Carousel point that involves manual loading of passenger luggage to the conveyor belts. Additionally, the paper proffers controls where applicable. Methodology In carrying out this analysis at the Baggage Service Department, the staff of the department was interviewed to gain insights into their working conditions.

The interviews targeted to gain the following information regarding operations: The staff’ s working hours and resting time within or outside the work environments Weight of baggage Procedures used in loading luggage to the conveyor belts Recruitment procedures and considerations in the acquisition of labor force for the job Seeking to identify various physical strains or challenges related to the job Any safety measures in place to protect the workers from physical strains and Any recommendations from the workers regarding possible improvements to their working conditions Additionally, general observations were used and analysis of baggage weight and loading reports provided by the department to facilitate this research.

Moreover, the research entailed taking various measurements at various points within which passenger baggage is moved using manual labor. This included measurement of distances from the luggage security checkpoints to the baggage carousel point and the vertical distance of the baggage carousel from the ground. These measurements were considered necessary in determining the amount of physical strain exerted on the workers and the implications on their health in relation to the potentials to cause various MSDs.


Achor, S. (2011). The happiness advantage: The seven principles of positive psychology that fuel success and performance at work. Random House.

Bakker, A. B., & Daniels, K. (Eds.). (2012). A day in the life of a happy worker. Psychology Press.

Barrett, T. (2015). Estimating Accurately the National Prevalence Rate of Hearing Loss.

Dekker, S. W., Hancock, P. A., & Wilkin, P. (2013). Ergonomics and sustainability: towards an embrace of complexity and emergence. Ergonomics, 56(3), 357-364.

Dul, J., Bruder, R., Buckle, P., Carayon, P., Falzon, P., Marras, W. S., ... & van der Doelen, B. (2012). A strategy for human factors/ergonomics: developing the discipline and profession. Ergonomics, 55(4), 377-395.

Ford, J. K. (2014). Improving training effectiveness in work organizations. Psychology Press.

Haslam, R., & Waterson, P. (2013). Ergonomics and sustainability. Ergonomics, 56(3), 343- 347.

International Ergonomics Association. (2013). Definition of ergonomics. 2000.

Martin, K., Legg, S., & Brown, C. (2013). Designing for sustainability: ergonomics–carpe diem. Ergonomics, 56(3), 365-388.

Murrell, K. (2012). Ergonomics: Man in his working environment. Springer Science & Business Media.

Richardson, S. (2012). Ergonomics in developing regions: needs and applications. Ergonomics, 55(5), 599-600.

Ryan, B., & Wilson, J. R. (2013). Ergonomics in the development and implementation of organizational strategy for sustainability. Ergonomics, 56(3), 541-555.

Salvendy, G. (2012). Handbook of human factors and ergonomics. John Wiley & Sons.

Stanton, N. A., Young, M. S., & Harvey, C. (2014). Guide to methodology in ergonomics: Designing for human use. CRC Press.

Stein, M., & Sandl, P. (2012). Information Ergonomics: A theoretical approach and practical experience in transportation. Springer Science & Business Media.

Wilson, J. R. (2014). Fundamentals of systems ergonomics/human factors. Applied Ergonomics, 45(1), 5-13.

Zink, K. J., & Fischer, K. (2013). Do we need sustainability as a new approach to human factors and ergonomics?. Ergonomics, 56(3), 348-356.

Download full paperFile format: .doc, available for editing
Contact Us