The paper "Handbook for Effective, Professional Communication by Vonhof, S " is a good example of an article on social science. Article 1 Introduction Communication is vital for the survival of human beings since it is through communicating that we get to understand others and get to build relationships with others. Many articles have been written to explain communication, how to improve it, its components, and types. Below is a review of the newsletter ‘ Supporting a healthy organization: Effective communication’ volume 12, issue 1, authored by Employee Assistance Program (EAP) in the winter of 2010. Summary The author aims at giving employees as well as the management of any organization important tips of effective communication so as to avoid misunderstandings and promote teamwork among employees.
Communication is used in organizations for the exchange of ideas between employees, customers, and suppliers. It is also used in passing on important information in the organization. Poor communication results in misunderstandings which can severe relationships among people and in organizations it can contribute to the downfall of the organization (EAP, 2010). To achieve effective communication in any organization, there are six basic tips that can be followed.
To begin with, it is important to be clear both in writing and speaking and avoids the use of vague terms. To speak and write clearly, one should use good diction, go straight to the point, and avoid using complicated language. Secondly, effective communication entails passing across your message in a warm and friendly manner so as to make the recipients feel respected and valued. When using electronic communication such as email, it is always advisable to use courteous words such as thank you, please, and kindly among others. Another important tip for effective communication is to listen carefully and avoid interruptions when someone is communicating with you.
Listening does not only entail focusing on the words but also on the speaker’ s nonverbal language like body language and facial expressions. When listening, it is important to nod or smile and ask questions so as to get a clear understanding of the message being passed on. However, it is difficult to understand the emotions in electronic communication since such channels use a brief and formal way of communicating that in most cases sounds commanding and authoritative. Moreover, effective communication entails thinking through the issue at hand before responding so as to avoid misunderstandings, confusion, and regret (EAP, 2010).
Asking questions for clarifications is also advised. Furthermore, this newsletter recognizes that it is always good to speak positively so as to attract the attention of the audience. Using positive sentence structure and good language will encourage others to use the message passed on for the success of both the organization and its employees. The sixth tip ineffective communication is creating a connection between the speaker and the audience.
This includes finding a common ground such as sharing personal experiences and common interests so as to create a bond of trust. This newsletter also gives tips on effective emailing since it has been discovered that with the changing technology, email is the most preferred professional communication channel but I most cases people do not follow emailing etiquette. The first emailing tip is to create a good subject that is meaningful and reflects the content of your message. A good subject will be able to catch the recipient’ s attention.
Doumont, J. (2002). The Three Laws of Professional Communication. Professional Communication, IEEE Transactions, 45(4), 291-296
EAP. (2010). Supporting a healthy organization. Effective communication, 12 (1)
The Foundation Coalition (n.d). Effective Interpersonal/Intrateam Communication. Retrieved from http://www.foundationcoalition.org
Vonhof, S. (2008). Handbook for effective, professional communication. Retrieved from http://www.esf.edu/fnrm/documents/FNRM_Communications_Handbook2008.pdf