Information Technology and Organizational Change, Proceedings of the Seventeenth Annual International Conference on Computer Documentation – Article Example
Journal Article Review Information Technology and Organizational Change [Teacher 27th March The journal article we have selected for review is about technical communication, information technology and organizational change. This journal article review uses lab report format. In this research based study, the author emphasis on the role of communication between technical and non-technical departments in corporate culture for integration of new information technology products in organization.
Summary of Article
It comes up with no surprise that this article is a well researched and well written article on the topic of technical communication and organizational change. Basically this article consists of two main parts. In first part, the author has mentioned three claims for information technology in her article. These claims are made in several studies are: IT and Productivity, IT and Managed Change and IT and the Modern Workforce. In this first part, the writer has emphasized on claims about information technology and productivity; information technology and managed change; information technology and modern workforce. In the second part, the writer has also highlighted four enablers of integration in an organization. These four enablers are: Cognitive Tools: Emerging Domain, Management as a Source of Leadership, Human Resources – A Source of Strength and Culture and Empowerment.
Cognitive Tools: Emerging Domain consists on Automated Process Management, Computer-Supported Collaborative Work, Knowledge Management, Data Mining and Knowledge Discovery and Netware Applications. Culture and Empowerment consists on Operating from a Reliable Assessment of the Culture, Linking Strategic Values with Cultural Values and Change Culture Using the Dynamics of Culture. Human Resources – A Source of Strength and Culture and Empowerment consists on Awareness of Predictable Human Response Patterns, Reinvestment in Human Potential and Modern Motivational Strategies. Management as a Source of Leadership consists on Alignment to Emphasize Value and Transition from Logistical Management to Strategic Leadership.
There is not denying the fact that communication between different units in an organization is of utmost important. The author has made some important arguments in her article. In this section we will discuss the important arguments of the author. Some of the arguments are supported from external studies. Most of the arguments made by the author in this journal article are her own arguments. Some of the arguments of the author are weak and are not supported by a sound logic and reasoning. For example, the claims about information technology in the first part of the article are not properly explained.
Analysis of the Article
It this part of the article review, we will analyze the article. Following are some important elements of the article.
Language of Author: Language of the author is somehow difficult to understand but overall she has portrayed the research in a good and understandable manner.
Use of Evidence: All points made by the author in this research based journal article are supported by solid proofs.
Organization: Most of the time the organization and relevance of this research based journal article.
Use of Visuals: The author of this research based journal article has not included any kind of visual aids. There is no table, chart, figure, graph, etc.
Quotes from the Article: Here are some important quotes from the article:
“Factors have emerged in the late 1990s to create a workplace burdened both with difficulties and with opportunities. Several of the supposed corporate panaceas (TQM, self-managed teams, business process re-engineering) have not met their promise.”
“Organizational researchers such as Tom Davenport, Michael Hammer, and Peter Senge [1-3] stress fundamental workplace change through re-invention or reengineering. Though their exact terminology differs, the commonality for all the “new paradigm” thinkers hinges on the transition from an industrial model to an information model.”
Proof of Applicability
In this section we will compare paragraphs of the article on applicability. This section will show how the writing and critical thinking concepts in the article provide useful guidance for the professional writing that employees and students do in our field. The author of this article has cited all external searcher used. On the other hand, the writer could not include research information in an organized form, such as, table, chart, figure, graph, etc.
At the end of this journal article review, we can conclude that, the article selected for the article review using lab report format is an important work that is centered at the role of technical communication and information technology in organizational change. Article sheds light on some of the important features of organization change with the help of information technology based communication.
P. CARLSON. (1999). Information Technology and Organizational Change, Proceedings of the
Seventeenth Annual International Conference on Computer Documentation, ACM, New York, pp. 26-35, 1999.