Article critique of: Organizational Behavior Management in Healthcare: Applications for large - Scale improvements in patient safety By Thomas R. Cunningham, MS, and E. Scott GellerHealthcare is a universal application and therefore the standards that apply for this field are universally acceptable. Organization behavior management (OBM) will therefore not vary whichever the industry. This is so because the science relates to people and not processes. This article titled Organizational Behavior Management in Healthcare: Applications for Large scale Improvements in Patient safety in its abstract highlights the mandate by the authors which is an attempt to bridge the variations between behavioral science and management of medical care.
The article further clearly points out the concepts in consideration for study aimed at better understanding organizational behavior management. At this particular point we see Thomas, Cunningham and Geller (2007) indicating that “current efforts aimed at patient safety improvement are provided to inform relevant applications of organizational behavior management” (p. 1). As earlier stated the article may not specifically address a United Arab Emirates (UAE) scenario as such, however, the understanding is that OBM according to Thomas et al (2007) “focuses on what people do, analyzes why they do it and then applies an evidence based intervention strategy to improve what people do” (p. 1). This is despite the location.
As such the same principles that apply in the US in regards to OBM will apply in the UAE. Basing on this we can assert that the topic organizational behavior management is well covered within this article. Behavior is modeled by the system. However, behavior is a determinant of many of the systems’ outcomes and as such there exists a correlation between the two.
The article addressed OBM in relation to a particular field though it is likely that the applications are for large scale improvements in patient safety. Because behavior is defined and understood in relation to other factors, this article analyzes OBM in relation to the reduction of medical errors with the goal of improving healthcare services. The authors of this article have carried out an adequate literature review pointing to the various definitions of the term medical error by different institutions and healthcare systems.
It is pertinent to understand this term from as many sources as possible because the article attempts to discuss OBM procedures and techniques based on medical error. Generally Thomas et al (2010) assert that there is a variation in the understanding of this term whereby “while some refer to medical error as an act or failure to act” (p. 1) resulting in patient harm, other defines it as a harmful action. Since an action is motivated by a certain behavior resulting from some attitude, Thomas et al (2007) concur that “prevention focused definition best fits this application of OBM” (p.
1). The article draws from various credible sources and authorities in healthcare services among them the Agency of Healthcare Research and Quality (AHRQ) which is one of the most credible measures used to derive patient safety performance. According to the areas that have been identified within this article, the following are important for this case study. They include prevention procedures; analysis and treatment. A further breakdown indicative of the areas stated above is carefully illustrated in a well presented table labeled as table 1.